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How 999 bat Handles Your Personal Information

Your privacy is part of how we run this platform. When you create an account, make a deposit via bKash, Nagad, or Rocket, or contact support, we collect only what we need to keep your account working and your transactions secure.

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999 bat How 999 bat Handles Your Personal Information
DATA SECURITY

How We Keep Your Account Information Safe

We use SSL encryption across all account pages and payment flows so your data moves securely between your device and our servers. Account access is protected by OTP verification — each login to your account from a new device triggers a one-time code sent to your registered number. We conduct regular internal reviews of who can access customer data and limit that access to staff with a clear operational need.

Encryption

All data transmitted between your phone and our platform is encrypted via SSL. This covers login, deposits via bKash or Nagad, and account updates.

Cookie Control

We use session cookies to keep your account active and preference cookies to remember your device. You can manage cookie settings from your browser at any time.

Data Retention

We keep your account data while your account is open and for the legally required period after closure. You can request deletion once your account is closed.

Access Requests

You have the right to request a copy of the data we hold on you. Submit your request via live chat or email and we will respond with a full account data summary.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-app help section. We aim to respond to all data requests within a reasonable timeframe. Your request will be handled by a real person, not an automated filter.

Live Chat Start a chat from the lobby or account page. Available during support hours for account and privacy queries.
Email Support Send your data request or privacy concern to our support email. Include your registered account details for faster handling.
In-App Help Use the Help section inside your account to submit a privacy request or flag a data concern directly from your device.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on this platform.

We collect your name, phone number, email address, and the payment method you register — such as bKash, Nagad, or Rocket. We use this to verify your identity and process transactions.

We share limited data only with payment processors and fraud-prevention services needed to complete your transactions. We do not sell your personal information to advertisers or data brokers.

Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the data we hold on your account.

Yes. Once your account is closed, you can request deletion of your personal data. We will remove or anonymise it except where financial regulations require us to retain certain records.

Your wallet credentials are never stored on our servers. Payment data passes through encrypted channels to our payment processor. We log only the transaction reference needed for account records.

If your account is inactive or closed, we retain only what applicable law requires and delete the rest on schedule. You can contact support to confirm what data remains on file.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.